To enable us to continue making a difference we are looking for people with experience in dealing with type 1 diabetes to join our JDRF New Zealand team as Volunteer Peer Support Mentors to provide one-on-one support and assistance to members of the type 1 diabetes community, particularly to newly diagnosed adults and families.

Volunteer Peer Support Mentor

JDRF is seeking Peer Support Mentors on a voluntary basis to provide one-on-one support and assistance to members of the type 1 diabetes community, particularly to newly diagnosed adults and families, via phone and email.

These are volunteer roles that require the role holder to commit to undertaking this unpaid role on a regular schedule for an initial period of 2 years from home, with regular access to phone and the internet.

Who are we looking for?
Reporting to the JDRF Mentor Program Coordinator, the Volunteer Peer Support Coordinator has the following key responsibilities:·    

• Build sound, honest and valuable relationships via phone, email and face-to-face with people and  families who are newly diagnosed with type 1diabetes.
• Give non-judgemental support through your personal understanding of the physical and mental implications of being diagnosed with type 1 diabetes.
• Manage and nurture relationships with the type 1 diabetes community by accepting people’s different reactions to diagnosis, respecting people’s feelings and assessing and understanding their needs.
• Seek regular contact with JDRF staff and other volunteers to ensure program’s effectiveness and transparency.
• Balance sharing personal experiences, while listening to others.
• Follow through with all agreed commitments and manage tasks independently and effectively while balancing personal and other work commitments.

To be successful in this role you will be able to demonstrate the following:      
• Experience and a positive attitude of living with type 1 diabetes
• Excellent relationship building and communication skills
• Intermediate MS Office skills including Outlook
• Compassion
• Clear understanding of the JDRF Peer Support Program
• Commitment to reducing isolation amongst the newly diagnosed
• Genuine understanding of and belief in JDRF’s work and mission to accelerate life-changing breakthroughs to cure, prevent and treat T1D and its complications.

To apply, please email a cover letter addressing the above criteria and a current CV to:

Please note:
• Your application should include a reference from a Health Care Professional (registered health care professional who has regular contact with the applicant regarding type 1 diabetes) that meets JDRF requirements.
• Volunteers of the JDRF Peer Support Program are required to complete and pass a JDRF police check process and sign a Confidentiality Agreement in advance of being appointed, and will be required to repeat this process during their tenure.
• The role holders do not need a medical background as medical advice must not be provided whilst undertaking this role.